INTRODUCTION
Welcome to 11Exch! These Terms and Conditions (“Terms”) govern your use of our online betting platform. By accessing or using 11Exch, you agree to comply with these Terms. Please read them carefully before using our services.
ELIGIBILITY
You must be at least eighteen years old and legally allowed to gamble online in your jurisdiction for you to use 11Exch. When registering for an account, you confirm that you meet these requirements.
ACCOUNT REGISTRATION
Registration : In order for you to bet and access our services, you have to open an account. During registration process therefore, it is important that you furnish us with correct details.
Account Security : You will keep your account login details secret and confidential at all times. Notify us immediately in case there is any unauthorized use of your account.
Verification : We may request verification documents from time-to-time as part of verifying compliance with law or preventing frauds; otherwise failure therein can suspend/terminate your account.
BETTING AND WAGERING
Placing Bets : On 11Exch there exists a variety of games including sports events that one can place bets on. All the bets that you place must be made through your registered account.
Betting Rules : Our betting rules which can be found on our website will govern all bets placed by you. By placing a bet, you agree to these terms.
Betting Limits : We may impose certain limits for betting on specific events or accounts to curb fraud and ensure fair play.
DEPOSITS AND WITHDRAWALS
Deposits : Funds must be deposited into your account before you can bet. Credit/Debit cards, bank transfers and e-wallets are some of our accepted payment methods.
Withdrawals : Withdrawal policy applies to withdrawal of your winnings from the account. We may require verification of your identity prior to processing such withdrawals.
Fees : Deposits as well as withdrawals do not attract any charges from us but there might be fees charged by third party payment providers.
RESPONSIBLE GAMBLING
We encourage responsible gambling. You can contact our customer support team if you believe that you have a gambling problem and they will assist you accordingly. It also has self-exclusion as well other tools which are designed to help manage your gambling activity.
PROHIBITED ACTIVITIES
- Using the platform illegally
- Trying to interfere with or disrupt its workings
- Creating multiple accounts to take advantage of bonuses or promotions
- Sharing account information with others for any reason
- Indulging in fraudulent or dishonest practices
INTELLECTUAL PROPERTY
All contents including texts, graphics, logos and software featured at 11Exch are property of 11Exch or licensed property protected under intellectual property laws. You should not copy, modify or distribute any content without our consent given in writing before this action is done whatsoever.
Limitation of liability
11Exch is not responsible for any straight, oblique, chance or secondary damages that originate from your use of the platform. We do not affirm that information given on our platform is accurate, full and reliable.
Changes to these terms
These Terms may be updated to reflect changes in our services or legal requirements. Any significant modifications in 11Exch App will be communicated through publishing the updated version on our website with a change of effective date.
Governing Law
These Terms are governed by and construed in accordance with the laws of the country of 11Exch’s operation. Any disputes arising from these Terms shall be subjected to the exclusive jurisdiction of the courts located in that country.
Contact Us
If you have questions about these terms, please email us at support@11exch.com.